No Problem! Here’s what you’ll need:
* An email or paper receipt from a past delivery
* Your email address
Follow these steps: Click to get started "How to create a login"
You will find your account number at the top of your delivery receipt. It’s the number before the dash in “Customer #.” For example: Customer # 1234-1 is account number 1234. Click to get started "How do I find my account number"
Nope! Your login works across both the app and the website
The oil tank gauge is typically on top of your tank and reads like your car’s gas gauge. Click to get started: "How to read your gauge"
If you run out of fuel, the system has to be restarted. Air gets trapped between your tank and the burner and must be bled out for the system to run again. Let us know when you order, and our driver can prime and restart your system for an additional fee.
Our standard minimum delivery is 100 gallons, but we can delivery as little as 50 gallons with an extra $25 fee for orders under 100 gallons. To avoid additional charges, please be sure your tank can hold at least 100 gallons before placing an order for fuel.
In the colder months, it’s a good idea to schedule a delivery when your tank reaches ¼ full. This way, you have plenty of fuel even if a snowstorm hits. In warmer months, you can be more flexible, but we recommend filling up if you have a steel tank to prevent corrosion from moisture.
Many factors determine the daily price of heating oil. However, due to supply and demand, the warmer months of May – September are typically a good time to purchase heating fuel.
Similar to other home heating fuels, heating oil is traded in the commodities market. This means prices are subject to fluctuations, just like the stock market.
Pricerite Oil only delivers premium fuel enhanced with a field-proven fuel conditioner that constantly cares for your heating system. Take care of your home heating system using premium Bioheat® fuel and it will take care of you.
If you order using our mobile app or website, a team member will review and process the order as soon as possible. We will notify you by email once a delivery date is set. If you call or text to place the order, our team member will provide a delivery date at the time of the order. Our team will process and deliver your order as quickly as possible no matter how you decide to place the order.
Usually not! You do not need to be home unless you have requested a special service or if it’s our first delivery to your home. For first-time deliveries, we must perform a quick tank inspection for safety. This can be done in person or virtually before delivery.
Please clear a path to your fill pipe and make sure there are no obstacles, especially during winter. Trim any bushes so there is enough space for the driver to access the pipe safely. During the winter months, please clear a path in the snow and clear the driveway of ice and snow for safe delivery.
We accept all major credit & debit cards, cash, and money orders. Unfortunately, we do not accept paper check payments.
No. We do not charge extra for card payments.
Yes, your price is locked in for that delivery once your order has been confirmed.
Please use this link for a detailed example receipt explaining each section: Click to get started "How to read your ticket"
When you order a fill-up for your oil tank, we do not know exactly how much fuel your tank will need. Therefore, we authorize 100 gallons before the delivery and the remaining balance is charged once the delivery is complete. Those two charges will always add up to the total on your receipt and nothing more.
To support our environmental initiatives, we send paperless receipts via email to most customers. If you prefer a paper receipt, please let us know and we'll update your account
With Automatic Delivery, we track your usage and handle deliveries. “Will Call” or “On Demand” means you monitor your tank and order oil as needed. Automatic Delivery offers convenience and peace of mind backed by smart gauge technology.
NO, it doesn’t! You will pay the same daily price per gallon if you are on automatic delivery that you would pay if you called for a delivery that same day. For even more savings, consider our Triple Save Program. Click to get started "Triple Save"
We bill you after each delivery. At about 25% tank level, the smart gauge will schedule a delivery for your home. Once the delivery is made, your account will be charged for the fuel delivered. For smaller, equal monthly payments, please inquire about our Triple Save budget program. Click to get started "Triple Save"
Just text, call, or email us today to set it up!
Yes, heating oil is non-explosive and fire-resistant with a flash point of 140° F. For safety, however, please check your holding tank annually for signs of wet or leaking on or around the tank. Here is additional information for safety checking your tank: Click to get started "How to inspect your oil tank"
Heating oil storage tanks can last for decades if properly maintained and inspected.
Corrosion is the typical cause of tank failure. Heating oil tanks are always exposed to outside air through the vent piping. Especially here in the Northeast, we have cool nights and warm days. These temperature changes can cause moisture to form inside the tank. That moisture will eventually corrode the inside walls of the tank.
No, a properly functioning oil tank does not smell. If you notice an odor, it could be a problem with the tank, piping, or heating system. Contact a service professional if you have a sign of concern.
While we do not provide service in-house, we can recommend locally owned service companies licensed in your area.
Yes! Modern heating oil equipment can achieve AFUE ratings up to 95%. Annual Fuel Utilization Efficiency (AFUE) is a ratio that measures how much heat stays in the system versus how much escapes into the chimney. A higher AFUE rating means the equipment is more efficient and will cost less to heat your home.