We started Pricerite Oil to be different from other oil companies. Our goal is to make the process of ordering oil simple by delivering great customer experiences at radically fair and transparent prices.
Our Beginnings
It’s hard to believe our story begins in 2008 when crude oil was approaching $130 per barrel. Homeowners were struggling to find an oil company with clear pricing and a simple way to order. We were frustrated and we weren’t alone in that frustration, so we set out to change the way oil was ordered and delivered for our family, friends and the community surrounding us.
In April 2008, Dad drove by an oil truck for sale and it became truck #1. So with zero customers, a truck that didn’t run, and a passion to change heating oil delivery, a father and two brothers began the journey of Pricerite Heating Oil.
What Makes Us Different?
Our Challenge
How we’re changing to landscape
Prices of home heating oil were difficult to find and mostly done over the telephone.
Websites for oil companies were poorly designed and very few had the ability to order heating oil.
We created an easy to use website with an online ordering form and transparent prices.
Minimum delivery requirements were out of reach for many customers with struggling budgets during a financial crisis.
Right from the day we opened we offered small quantity deliveries.
Many oil companies frankly don’t care about customer experiences. They know people need oil and they don’t operate with the customer in mind.
We hire friendly people to serve our customers and use technology to improve the customer experience
Delivery needed to be faster with minimal errors.
We continue to grow our fleet of trucks, install on board computers with cutting edge software and purchase digital meters to increase the number and speed of deliveries. We minimize mistakes by eliminating the use of manual meters. The amount of fuel delivered is set and managed by our office staff, so the driver can focus on safety.
Ordering oil needed to be easier and 24/7.
We simplified the customer experience with the launch of our mobile app, our online portal, our text line and the ability to receive paperless receipts via email.
All of these changes allow us to keep our prices low and pass on the savings to our customers.
Get Familiar With Us
Finally, but most importantly, is the team we have assembled to serve you. All the technology advancements we have made over the years can’t replace a friendly driver or a friendly voice on the other end of the telephone. Our team members are part of the family and we treat them that way, so they treat you that way. A team member touches every order, online or otherwise, before it is sent to your home. People and technology work hand in hand to deliver the best experience possible in heating oil delivery.
Thank you for the opportunity to serve you!
Meet The Team
Trained, experienced and knowledgeable staff ready to help with all of your heating oil delivery needs.
